We love getting feedback. Below is a sample of some comments we have received. If you would like to tell us about your experience please contact us.
Recently we have asked you to manufacture a variety of frames to meet our customers’ requirements. We have asked you to build the units in a very short time frame. I want to acknowledge the quality of the work and the accuracy. We have been able to meet all the deadlines placed in front of us, and we wouldn’t have done so unless we had your support. You have fabricated products for us for many years and this is the first time I have written to say thanks – but I mean it.
Just wanted to say a big thank-you for the gates. We are very happy with the job you have done and the service we received. The Gates look amazing and we have already had numerous comments from friends and passers-by on how good they make the front of our property look. We will definitely be recommending you to others.
Tui & Kevin, Maungaraki
Thank-you so much for the wonderful job you made of our gates. People have commented how good they look and have asked where we got them from. Best wishes for 2009, you give a great service and are very polite, something that lacks in Levin these days – well done!
I have been dealing with Urban Group for over ten years now. In that ten years I have found Urban Group to be a great pleasure to deal with, always ready to help. They are a fantastic family business and through their excellent products and advice they have helped me to grow my own business, thank-you.
Due to our own business expanding and through wanting to maintain the same turnaround time and quality we decided to search for a reliable supplier. Urban Group has proved invaluable with their ability to deliver a quality product in good time and at a highly competitive price. When combined with their outstanding customer service it makes for a very impressive team.
I have been using Urban Gates & Fences for the last 4 years of my 8 years in business. I find their range of products is always of exceptional quality and accompanied by top level service. These are two key factors in my choice of suppliers as I want to deliver the best product I can to my clients and have everything run smoothly when ordering and supplying materials for worksites.
Additionally to this I feel Urban Group’s prices are extremely competitive in their field. I have often been asked to supply a range of fence options for jobs and Urban Group’s rates make their product very hard to overlook. This is especially pertinent in their pool fencing range which I use on a regular basis.
I would recommend Urban Group to anyone wanting to add a contemporary yet cost effective fence to their pool or property. Andrew, Masterton
Just wanted to say thanks so much for the gates & fencing! Our front yard is now safe for our kids, and our property has had a face-lift! Installation was a breeze for my husband, everything fitted perfectly. Thanks for your prompt & friendly service; we have very much enjoyed doing business with you.
We are thrilled with our fencing! Originally we thought fencing around our oval shaped pool wouldn’t look right, but your suggestion of curving the fencing around the edge of the pavers has worked amazingly well – and looks fantastic! The quality of the fencing is superb and we love the glossy shine of the powder coating! Many thanks for a fine product and fantastic service.
John & Helen, Wellington
Completely satisfied - the team at Urban Group was great to deal with and the whole project was completely easy with no hassles at all - fantastic.
Just wanted to note what an excellent job you and your team have done for us;
- You and your people are excellent to deal with
- Your approach resulted in the best solution for us
- The quality of the product and installation was excellent
- The end result is good value for money
(I don't write many emails like this!)